intelligent Form Processing (iFP) for Healthcare - Payors

AI-powered forms processing for extracting, standardizing, and curating data for real-time monitoring, consumption and analysis.

AI-powered forms processing for extracting, standardizing, and curating data for real-time monitoring, consumption and analysis.

Overview

Automate digitized / scanned forms for achieving transformational outcomes with our AI-powered automation solution. iFP enables intelligent automation for form data extraction in real-time. Advanced AI/ML, Natural Language Processing (NLP) and Computer Vision (CV) based technologies enable automated data extraction for faster data capture with high accuracy along with dynamic insights for data driven decision making.

Our solution supports end to end process automation of form processing workflows supporting a variety of forms used in the medical, insurance, fintech, manufacturing, retail, education, and other industries.

iFP offers unparalleled advantages to clients by reducing the total cost of ownership (TCO), offering best in class time to value (TTV) and significantly faster Turn Around Time (TAT).

iFP also supports a variety of formats including scanned images, PDF, word, and other common formats, handling even low quality documents, including document images clicked on mobile phones, making it a truly versatile, unique and innovative offering.

iFP also supports a variety of formats including scanned images, PDF, word, and other common formats, handling even low quality documents, including document images clicked on mobile phones, making it a truly versatile, unique and innovative offering.


Key Benefits

2-3X faster turnaround time (TAT)

Over 40% reduced costs

Over 60% reduction in manual effort

Faster time to Value (TTV)

Use Cases

Intelligent Forms Processing

Categorises, processes, and extracts relevant information from a variety of forms such as application forms, customer intake forms, request/registration forms, claim forms, etc., with over 97% accuracy and near 100% extraction efficiency.

Digital Intake Processing

Automates the ingestion processing intelligently by pre-screening and processing files to be 24x7 ready with faster turnaround timelines. Examples include application processing, customer request processing, eligibility/benefits processing, claim/pre-auth submissions, etc.,

Records Data Capture Automation

AI enabled software technology helps in capturing the data automatically from forms, attachments, records, validating the records and digitalizing the same.

Application Process Automation

Automating end to end business processes related to application submission including forms and attachments, application validations and data processing which reduces human intervention and increases speed and transparency.

Customer Service Request Intake Automation

Automates the process of customer request intake, validation, curation, and data processing. The intelligent processing feature identifies and flags any issues upfront based on intelligent validations & verifications during intake processing.

intelligent Medical Document Processing (iMDP) for Healthcare - Payors

iMDP is AI-powered medical document processing (structured and unstructured - printed & handwritten text) for classifying, extracting, codifying, contextualizing, summarizing medical content and generating dynamic data insights automatically.

iMDP is AI-powered medical document processing (structured and unstructured - printed & handwritten text) for classifying, extracting, codifying, contextualizing, summarizing medical content and generating dynamic data insights automatically.

Overview

Automate digitized Medical Document Processing for achieving transformational outcomes with our AI-powered automation platform, iMDP. iMDP enables intelligent automation for data extraction, processing workflows and cognitive automation for providing actionable data insights, all in one unified platform.

  • Automated Digital document / data intake of pre-authorized claims & medical documents
  • Comprehensive claim adjudication edits as well as predictive analytics for determining risk prior to payments
  • Claim processing workflow automation from intake processing all the way to downstream payment processing systems

Our advanced AI/ML, Medical Language Processing (MLP) and Computer Vision (CV) based technologies enables auto-classification of documents, automated data extraction, medical codification based on medical ontologies, custom content summarization and generation of dynamic data insights for faster determinations and decisions.

iMDP supports a variety of medical documents (including medical forms, patient medical records,Hospital medical documents, diagnostic reports, doctor’s notes, operative reports, pre-authorization and claim related documents) in both printed and hand-written textformats. iMDP also supports multiple formats including image, PDF, word, and other common formats. iMDP can handle low quality documents, including document images clicked on mobile phones, making it a truly versatile and unique offering.


Key Benefits

Holistic, end to end automation capabilities of iMDP offers unparalleled advantages to clients by reducing the total cost of ownership (TCO), offering best in class time to value (TTV) and significantly faster Turn Around Time (TAT), while enabling other transformational business results listed below…

Up to 30% reduced costs

Up to 50% reduction in manual effort

2x-3x Business Growth

Secured & cloud enabled

Use Cases

Digital Automation of Medical Documents Intake & Processing

Automates the ingestion of digitized medical documents including validation, classification and intelligent processing by pre-screening and processing various types of medical and clinical records.

Claims Processing

Automates end-to-end claims processing including intake and processing of digitized medical documents and claim data for validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for faster approval of claims.

Pre-Authorization Processing

Automates the end-to-end pre-authorization processing including intake and processing of digitized medical documents and pre-authorization data for validating, classifying, extracting, and summarizing medical information from various types of medical and clinical records for faster approval of pre-authorization requests.

Medical Record Reviews

Automates the end-to-end process of intake and processing of digitized medical documents by validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for abstracting medical records for faster record reviews in support of pre-auth, claim or medical decisions.

Medical Record Audits

Automates the end-to-end process of intake and processing of digitized medical documents by validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for auditng medical records.

Clinical Document Discovery

Automates the end-to-end process of intake and processing of digitized medical documents by validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for exploring and discovering evidence and intelligence from clinical documents for faster decisions.

Medical Code Audits

automates the end-to-end process of intake and processing of digitized medical documents by validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for performing medical code validations and audits.

intelligent Medical Record Review (iMRR) for Healthcare - Payors

The fastest way to process unstructured medical records for smarter medical reviews.

AI-powered forms processing for extracting, standardizing, and curating data for real-time monitoring, consumption and analysis.

Overview

iMRR is an AI-powered document processing solution designed to process your digitized medical records efficiently with speed and accuracy. With iMRR solution, digitally automate your medical records processing, transform your medical record review process, and achieve transformational outcomes.

AI-powered Intelligent Medical Records Review (iMRR) cloud solution is the digital way to enable insurance companies, independent medical evaluation (IME) firms, healthcare BPOs / KPOs and other claim auditors and reviewers to conduct smart medical record reviews. Auto classify medical record document types, extract, sort, organize, mine and summarize medical record content and decision insights for claim or medical decision making. Pre-built workflows and human in the loop tools within the iMRR solution allows for integrating it with your operational workflows easily.


Key Benefits

Medical records abstraction from digitized medical records is labour dependent and time consuming. Manual efforts would mean staffing challenges, lower turn around time (TAT), higher costs and lesser business agility. Organizations also struggle to scale and grow in a competitive marketplace. Organizations which adopt our digital automation solution can transform the entire process and gain competitive edge. iMRR solution offers the following features and benefits:

Analyze most medical cases in few minutes with context and insights

2 – 3 X faster TAT

Extract clinical information with over 90% accuracy and efficiency

Accelerate decision process through dynamic medical record data insights

Eliminate manual intervention by up to 80%

Achieve costs savings by up to 30%

Improved digital collaboration for enhancing customer experience

Use Cases

Medical Claims

Healthcare payors are increasingly adopting strategies to verify the integrity medical claims for payment and quality of care purposes. iMRR automates the process of evidence extraction and clinical abstraction from medical records. iMRR transforms the medical review process which leads to improved efficiencies and significant reduction in time and costs.

Workers Compensation Claims

Workers Comp Insurers, Attorneys and Medical Examiners rely on medical records to establish evidences in support of workers compensation claims. iMRR automates the process of evidence extraction and clinical abstraction from medical records for verifications against workers compensation claims. iMRR transforms the medical review process which leads to improved efficiencies and significant reduction in time and costs.

Medical Eligibility or Disability

Eligibility administrators, medical examiners and benefit administration agencies rely on medical records to evaluate and certify disabilities or medical conditions or level of care in support of determining medical eligibility decisions and authorizations. iMRR automates the process of evidence extraction and clinical abstraction from medical records for the purpose of medical eligibility determinations. iMRR transforms the medical review process which leads to improved efficiencies and significant reduction in time and costs.

Payment Integrity Reviews

Healthcare payors are increasingly adopting strategies to verify payment integrity of the medical claims in both pre-payment and post payment scenarios. iMRR automates the process of evidence extraction and clinical abstraction from medical records for the purpose of ascertaining payment integrity. iMRR transforms the medical review process which leads to improved efficiencies and significant reduction in time and costs.

Care / Chart Audits

In the era of value-based care, payors and providers are increasingly focusing on auditing medical charts / records for ensuring the integrity of clinical documentation. iMRR automates the process of evidence extraction and clinical abstraction from medical records for the purpose of verifying the integrity of clinical data captured in the medical charts faster. iMRR transforms the medical review process which leads to improved efficiencies and significant reduction in time and costs.

Insurance Payment Integrity Analytics for Healthcare - Payors

Insurance Payment Integrity Analytics enables Health Insurance Payors / Health Plans / TPA to ascertain and prevent overpayments due to incorrect/abusive billing practices through AI-powered fraud, waste and abuse detection.

Insurance Payment Integrity Analytics enables Health Insurance Payors / Health Plans / TPA to ascertain and prevent overpayments due to incorrect/abusive billing practices through AI-powered fraud, waste and abuse detection.

Overview

It is estimated that Fraud, Waste, and Abuse (FW&A) in medical claims could cost insurance companies anywhere from 5-10% of provider pay outs. Traditional methods of detecting payment integrity are effort intensive and expensive. Insurance Payment Integrity Analytics payment integrity solution is an end-to-end automated solution for payors to perform traditional claim/utilization review analytics as well as pre-payment and post-payment analytics to identify anomalous claims, providers, encounters, and members.

  • Automated Digital document / data intake of pre-authorized claims & medical documents
  • Comprehensive claim adjudication edits as well as predictive analytics for determining risk prior to payments
  • Claim processing workflow automation from intake processing all the way to downstream payment processing systems

Insurance Payment Integrity Analytics is evidence-based, which looks for prevalence of over or underpayment patterns through pre-built and purpose-built advanced analytics algorithms and models, which can self-learn and improve outcomes significantly.

Functionality
Multitasking
Sharing
Wizards
Various settings

Key Benefits

Pre-payment analytics capabilities offer rich return on investment (ROI) by identifying payment anomalies prior to payment resulting in cost avoidance over traditional pay and chase modes of payment recoveries.

Prevent payment leakages

Operational cost savings

Enhanced program compliance

Faster Fraud Pattern detection

Discover actionable insights

Use Cases

Fraud, Waste & Abuse Analytics

AI-powered solution for identifying fraud, waste and abuse in medical claims by assimilating, analysing and predicting large amounts and variety of data from various sources and identifying claim outliers based on advanced analytics.

Pre-payment Analytics

AI-powered cost avoidance solution for predicting anomalous claims prior to payment by assimilating, analysing, and predicting from large amounts and variety of data from various sources based on advanced analytics.

Post-payment Analytics

AI-powered solution for predicting anomalous claims post payment by assimilating, analysing, and predicting large amounts and variety of data from various sources based on advanced analytics.

Program Integrity

AI-powered program integrity solution with focus on identifying claim, provider and member risks by assimilating, analysing, and predicting from large amounts and variety of data from various sources based on advanced analytics.

Claim Audits

AI-powered claims analytics solution with focus on identifying actionable insights, anomalous claims and other claim related predictions by assimilating, analysing, and predicting from large amounts and variety of data from various sources based on advanced analytics.

Medical Chart Audits

Automates the end-to-end process of intake and processing of digitized medical documents by validating, classifying, extracting, and summarizing medical information from various types of medical and clinical records for performing medical chart audits in support of verifying integrity of claims or other business transactions.

Claims Hyper-Adjudication for Healthcare - Payors

Hyper automation of claims adjudication covers digital document / data intake processing, advanced claims adjudication & predictive analytics for integrity review of payment and end to end automation of claim processing workflows.

Hyper automation of claims adjudication covers digital document / data intake processing, advanced claims adjudication & predictive analytics for integrity review of payment and end to end automation of claim processing workflows.

Overview

Claims adjudication process offers the biggest opportunity for health insurers to transform their operations and reduce costs. Hyper claims adjudication process involves:

  • Automated Digital document / data intake of pre-authorized claims & medical documents
  • Comprehensive claim adjudication edits as well as predictive analytics for determining risk prior to payments
  • Claim processing workflow automation from intake processing all the way to downstream payment processing systems

Insurance Payment Integrity Analytics is evidence-based, which looks for prevalence of over or underpayment patterns through pre-built and purpose-built advanced analytics algorithms and models, which can self-learn and improve outcomes significantly.


Key Benefits

By automating the claims adjudication process, health insurers can minimize their costs and price their services more competitively. Competitive premium pricing and a streamlined claims process both lead to transformational cost savings and pricing, providing a significant business edge to health insurers.

Highest level of auto-adjudication

Reduce operational cost by 30-50%

Reduced payment error rates

Pre-payment integrity checks

Claim Processing at scale

Use Cases

Claim Documents Intake & Processing

Automates the end-to-end process of intake and processing of claim documents such as claim forms, attachments and digitized medical documents. Automates the process of validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for faster approval of claims.

Claim Attachments Intake & Processing

Automates the ingestion of claim attachments such as claim forms, digitized medical documents by validating, classifying, extracting, and summarizing medical information from various types of medical and clinical records.

Pre-Auth Processing

Automates the end-to-end process of intake and processing of pre-auth data/documents such as pre-auth forms, attachments and digitized medical documents. Automates the process of validating, classifying, extracting and summarizing medical information from various types of medical and clinical records for faster approval of pre-authorization requests.

Pre-Payment Claim integrity Analytics

AI-powered cost avoidance solution for predicting anomalous claims prior to payment by assimilating, analysing, and predicting large amounts and variety of data from various sources based on advanced analytics.

Automated Eligibility & Benefit Processing for Healthcare - Payors

Automated eligibility and benefits processing solution enables digital document intake, automated verification and cognitive decision making at speed and scale.

Automated eligibility and benefits processing solution enables digital document intake, automated verification and cognitive decision making at speed and scale.

Overview

Beneficiaries seek and realize benefits through eligibility & benefit processing . Automated processes have the potential to transform customer experience and overall operational efficiency.

Automated eligibility and benefit verification solution transforms eligibility determination process through digital automation. Key aspects of automation include:

  • Digital intake of documents pertaining to eligibility application and benefits processing
  • Automated extraction of data and evidence from documents and electronic sources
  • Auto-verification of data quality, program rules and criteria
  • Decision support and cognitive insights for faster approval determinations / decisions

By automating the eligibility and benefits determination processes, customers can greatly benefit from faster, accurate and transparent processing.

Benefit administrators can achieve transformational outcomes in terms of efficiency gains, reduced cost and manpower effort as well as reduced turnaround time (TAT).


Key Benefits

Transformational customer experience

Lower operations costs between 30-50%

Reduced manpower effort by about 50%

Faster TAT by up to 50%

Accurate and auditable decisions

Use Cases

Automated Eligibility Verification

Automates the ingestion of digitized eligibility documents including validation, classification and intelligent processing by pre-screening and processing various types of eligibility forms, attachments, and evidence documents.

Automated Eligibility/Benefit Documents Intake Processing

Automates the end-to-end process of intake and processing of eligibility data/documents such as eligibility application forms, proof documents/attachments and benefit related evidence documents. Automates the process of validating, classifying, extracting and summarizing eligibility application and evidence information from various types of documents for faster approval of eligibility decisions.

Health Analytics for Healthcare - Payors

SapphireVantage.AI powered Health Analytics solution offers end to end automation of data intake and cognitive processing for enabling transformational business outcomes through decision intelligence & actionable insights.

SapphireVantage.AI powered Health Analytics solution offers end to end automation of data intake and cognitive processing for enabling transformational business outcomes through decision intelligence & actionable insights.

Overview

Cognitive powered business can be a game changer. The transition from information gathering and report generation to data analysis and predictive capabilities has proven to transform business outcomes.

SapphireVantage.AI powered Health analytics solution offers several capabilities to maximize the potential to leverage analytics for improving business performance including:

  • Business data cataloguing for leveraging pre-built healthcare datasets or configuring new healthcare datasets
  • Fusion analytics for integrating and unifying healthcare datasets
  • Configuration and real-time processing of algorithms to support business performance analysis
  • Self-service analytics for empowering users to take data-driven decisions
  • Identify performance outliers and gain deeper understanding of the underlying characteristics

By leveraging the hidden value in data, healthcare organizations can bring down costs, while improving operational efficiency and overall business performance.

By leveraging the hidden value in data, healthcare organizations can bring down costs, while improving operational efficiency and overall business performance.


Key Benefits

Real time data driven decisions

Reduced costs by 30%

Faster time to value (TTV)

Reduced turnaround time (TAT)

Lower total cost of ownership (TCO)

Use Cases

Health Data Analytics

AI-powered health analytics for improving health and business outcomes for payers and providers based on assimilation of healthcare datasets from various data sources based on advanced analytics.

Business Performance Analytics

AI-powered health analytics for improving healthcare business performance for payers and providers based on assimilation of healthcare datasets from various data sources based on advanced analytics.

RevO Revenue Optimization Solution for Healthcare - Providers

RevO - revenue optimization solution helps reduce revenue leakages due to underpayments; denials through AI-powered analytics and at-risk claims prediction.

RevO - revenue optimization solution helps reduce revenue leakages due to underpayments; denials through AI-powered analytics and at-risk claims prediction.

Overview

Healthcare providers, hospitals and health systems lose anywhere between 3-15% of their revenue due to denials and underpayments. RevO - revenue optimization solution aims at preventing such revenue leakages using the power of artificial intelligence and data analytics.

RevO - revenue optimization solution supports intake of revenue cycle datasets such as claims and remittance advice from the existing RCM systems; then discovers denial and underpayment patterns from the past data. These discoveries are made available to the revenue cycle analysts for real-time monitoring through highly interactive dashboards. Predictive models can prospectively identify at-risk claims for revenue leakage prior to claim submission.


Key Benefits

Improved first pass claim success rate

Prevent revenue leakages

Reduced denials

Reduced manpower needs

Improved revenue optimization

Use Cases

Claim Denial Analytics

AI-powered denial analytics by identifying denial patterns and denial root causes based on assimilation of claim and revenue cycle datasets leveraging advanced analytics.

Pre-billing Claim Analytics

AI-powered claim analytics for identification of revenue leakages in terms of denials and underpayments based on assimilation of claim and revenue cycle datasets by leveraging advanced analytics.

Revenue Cycle Performance Analytics

AI-powered revenue analytics for monitoring, predicting and improving revenue cycle metrics and revenue cycle outcomes based on assimilation of revenue cycle and healthcare datasets from various data sources by leveraging advanced analytics.

RevO Automated Medical Coding Solution for Healthcare - Providers

RevO medical coding solution automates medical coding of medical records / charts for the purposes of medical billing/validation by harnessing the power of artificial intelligence and medical coding expert algorithms.

RevO medical coding solution automates medical coding of medical records / charts for the purposes of medical billing/validation by harnessing the power of artificial intelligence and medical coding expert algorithms.

Overview

Medical coding plays a pivotal role in ensuring timely and accurate payments form payors. Accurate medical coding involves collecting many data points, including unstructured clinical notes, from medical records.

RevO Automated Medical Coding solution simulates human medical coding expertise and practices. The solution auto-extracts medical information, contextualizes it, and codifies the information through artificial intelligence and knowledge automation.

Healthcare providers can leverage technology to reduce the manual efforts, tremendously reducing coding errors and validating the accuracy of codes. As a result, providers can reduce revenue leakage significantly while increasing revenue collections and reduce medical coding costs.


Key Benefits

Reduced manual efforts & coding errors

Automated code validation

Lower medical coding operations costs

Improve revenue collections

Reduce processing time

Use Cases

AI powered Medical Coding

Automates the end-to-end process of auto- identification of medical codes from medical charts, EMR records, digitized patient medical charts by validating, codifying, standardizing medical codes aligned to SNOMED, ICD, CPT and other medical ontologies.

AI Augmented Medical Coding Audits

The end-to-end process of automated medical codification for the purpose of automating medical code audits from medical charts, EMR records, digitized patient medical charts by validating, codifying, standardizing medical codes aligned to SNOMED, ICD, CPT and other medical ontologies.

Automated Pharmacovigilance Solution for Lifesciences

Pharmacovigilance automation solution enables digital monitoring of adverse events based on a variety of source documents including medical records/ articles/ journals/ other surveillance systems.

Pharmacovigilance automation solution enables digital monitoring of adverse events based on a variety of source documents including medical records/ articles/ journals/ other surveillance systems.

Overview

Pharmacovigilance acquired a lot of significance in the post-pandemic world as the need and demand to monitor the efficacy and risks of drugs and vaccines grew to a massive scale. Drug manufacturers and regulatory bodies face the burden of increased workloads due to the world-wide surge in vaccinations as well as pandemic related medical treatments.

Automated pharmacovigilance solution reduces the burden on the pharmacovigilance program by automating data collection, digital processing of source documents and auto-detection of adverse events. The solution provides data-driven insights for processing, summarizing, and reporting results transforming the way in which vigilance activities are performed ;reducing the time, effort and cost and improving overall compliance.


Key Benefits

Reduced pharmacovigilance costs

Reduced processing time

Lower manual effort

Enhanced compliance reporting

Use Cases

Adverse Drug Event Monitoring

Automates the end-to-end process of auto- identification of medical codes from medical documents, patient medical charts, digitized medical documents and other monitoring systems by validating, codifying, standardizing medical codes aligned to MedDRA, SNOMED, ICD, CPT and other medical ontologies for detecting adverse “signals” or ADE (Adverse Drug Events).

Adverse Vaccine Event Monitoring

Automates the end-to-end process of auto-identification of medical codes from medical documents, patient medical charts, digitized medical documents and other vaccine ADR monitoring systems by validating, codifying, standardizing medical codes aligned to MedDRA, SNOMED, ICD, CPT and other medical ontologies for detecting adverse “signals” or ADE (Adverse Drug Events) due to vaccinations.

Digital Disease Surveillance Solution for Lifesciences

Digital disease surveillance solution aims at automating the process of gathering and integrating a variety of data sources /medical records to detect diseases early in the cycle for effective intervention and minimal impact on the system.

Digital disease surveillance solution aims at automating the process of gathering and integrating a variety of data sources /medical records to detect diseases early in the cycle for effective intervention and minimal impact on the system.

Overview

Disease surveillance gains criticality in the post-pandemic world, as early detection and intervention is a health imperative both from patient care as well as public health management standpoint.

Automated digital disease surveillance solution reduces the burden on by automating data collection, digital processing of source documents and auto-detection of disease prevalence, which are essential digital triaging for early intervention.

Automated disease surveillance solutionssolution transformtransforms the way in which vigilance activities are performed by reducing the time, effort and cost and improving overall health of the population


Key Benefits

Reduced surveillance costs

Reduced processing time

Lower manual effort

Enhanced population health

Improved patient care

Use Cases

Digital Disease Surveillance & Triaging

Automates the end-to-end process of identification, digital triaging and surveillance of diseases by abstracting disease information from medical documents, patient medical charts, digitized medical documents and other disease monitoring systems by validating, codifying, standardizing medical codes aligned to MedDRA, SNOMED, ICD, CPT and other medical ontologies.

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Contact Us

info@novacisdigital.com

Novacis Digital

Novacis Digital is a Digital innovations company with focus on delivering Transformative Business Outcomes. Our AI-powered solutions enable hyperautomation, delivering faster ‘Time-to-Value’ for our customers and business partners.

Contact Us

info@novacisdigital.com

    Novacis Digital

    Novacis Digital is a Digital innovations company with focus on delivering Transformative Business Outcomes. Our AI-powered solutions enable hyperautomation, delivering faster ‘Time-to-Value’ for our customers and business partners.

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